Terms and Conditions Bluesquare provides a secure, dependable hosting service for your DHIS2 system, and specialized technical support available when you need it. We offer a complete package of software installation and maintenance, technical support, and training.
1. Set-up: We will install and configure your hosting system, and get it up and running. We’ll also make sure all the security settings and access rights are aligned with your needs. This includes installing a dedicated PostgreSQL database server, installing a dedicated Linux server to run the DHIS Tomcat servlet and configuring the DHIS2 application.
2. Ongoing support: You choose the level of ongoing support you need to keep your hosting running smoothly. We can actively monitor both the database and application server, ensure nightly, external backups of the database servers, install annual version upgrades and all security upgrades and respond to ad hoc technical support queries. Included in your subscription is: setup, annual update of DHIS2, regular back-ups.
3. Additional support: Depending on your specific project needs and your in-house technical capabilities, you may need further support in some areas. For instance, we can help with setting up DHIS2, how to use it, providing specific advanced technical support, sharing specific best practices on health management information systems, etc. This will require the purchase of a support pack, which can be done by contacting our sales team.